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Privacy Policy

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Your privacy is important to Easemyholidays. This Privacy Policy explains how personal information is collected through Easemyholidays and how it is used by AK INFOPARK PRIVATE LIMITED, having its registered office at 6-101, Trivandrum Main Road, Parvathipuram, Nagercoil, Tamil Nadu 629003.

 

Easemyholidays — Data Protection & User Privacy Statement

Easemyholidays ("EaseMyHolidays", "we", "us", or "our") is committed to protecting your personal data and upholding your privacy rights. This Privacy Policy details how we collect, process, store, and safeguard your information when you visit easemypay.in, use our mobile application, or book travel services with us.

1. Information We Collect

We collect personal data necessary to facilitate travel arrangements, process bookings, and improve your user experience:

  • Personal Identity Data: Full name, date of birth, gender, nationality, passport numbers, visa details, and travel history.
  • Contact Details: Email address, mobile phone number, physical address, and emergency contact details.
  • Financial Data: Payment card details (processed via PCI-DSS compliant payment gateways), billing address, and transaction logs.
  • Technical & Usage Data: IP address, browser type, device identifiers, cookies, location data, and browsing behavior on our platform.
2. How We Use Your Information
  • Service Fulfillment: To confirm flight, hotel, transport, and tour bookings with suppliers.
  • Customer Support: To send booking confirmations, e-tickets, itineraries, payment receipts, and critical trip updates.
  • Marketing & Personalization: To send promotional offers, newsletters, and holiday deals. You may opt out of marketing communications at any time.
  • Legal & Regulatory Compliance: To comply with Indian aviation standards, immigration rules, tax laws, and applicable anti-fraud regulations.
3. Data Sharing & Third-Party Vendors

We do not sell, rent, or trade your personal data. We share relevant personal information strictly on a need-to-know basis with:

  • Primary Travel Suppliers: Airlines, hotels, ground transport operators, cruise lines, and destination management companies (DMCs) necessary to complete your travel reservation.
  • Technology Partners: Payment gateways, SMS notification providers, CRM software, and cloud hosting partners.
  • Regulatory Authorities: Government agencies, immigration authorities, or law enforcement bodies as required by applicable law.
4. Data Security & Retention

We implement robust technical and organizational security measures—including SSL/TLS encryption, secure server architecture, firewalls, and restricted access controls—to safeguard your data against unauthorized access, alteration, or disclosure.

Personal data is retained only for as long as necessary to fulfill booking obligations and satisfy applicable tax and legal compliance requirements.

5. Cookies & Tracking Technologies

Our website uses cookies and session tracking technologies to recognize your preferences, maintain your active session, and analyze platform traffic. You can control or disable cookies through your web browser settings.

6. Your Privacy Rights & Contact Information

You have the right to access, update, or request deletion of your personal data held by us, subject to applicable legal and regulatory requirements.

For any privacy queries or data access requests, please contact our Data Protection Officer: